Phrase processing delay

Incident Report for Localize

Resolved

This issue has been resolved. The cause was an unexpectedly high volume of traffic. We are actively updating our automatic infrastructure scaling configurations and optimizing our systems to prevent this congestion from occurring moving forward.
Posted Nov 07, 2016 - 21:22 EST

Monitoring

Update: Most phrases are being processed at this time, including approving and translating phrases. The only delay at this point are new phrases being added to your Pending bin. We're working to resolve this issue. Thanks for your patience. If you have any questions, please contact our Support Team at support@localizejs.com
Posted Nov 07, 2016 - 16:18 EST

Investigating

We are currently experiencing a delay involving phrases being processed, this includes publishing new phrases and machine translations. No data has been lost, we're working to catch things back up as quickly as possible. Thanks for your patience. If you have any questions, please contact our Support Team at support@localizejs.com
Posted Nov 07, 2016 - 13:23 EST