Upstream provider impacting Localize services

Incident Report for Localize

Resolved

The upstream provider issue has been resolved and functionality is back to normal for all users.

Posted Nov 18, 2025 - 14:42 EST

Update

Cloudflare, our upstream CDN provider, has resolved their delivery issues. We have began routing traffic through Cloudflare once again, and will continue to monitor the situation.

Posted Nov 18, 2025 - 13:11 EST

Update

We've updated most of our statuses to operational. We are continuing to monitor the situation with Cloudflare and will post updates as they become available.

Posted Nov 18, 2025 - 11:11 EST

Monitoring

We rerouted the majority of traffic around Cloudflare, bringing the system back to operational, but degraded. There are signs that Cloudflare is coming back to fully operational. When they are back to stable, we will re-route traffic back through Cloudflare. Degraded performance is related to the intermittent nature of all third-party services. We will continue to watch Cloudflare's status and adjust as necessary. An update will be sent around 11 AM Eastern.

Posted Nov 18, 2025 - 10:15 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 18, 2025 - 10:09 EST

Identified

Localize is impacted by the Cloudflare Global Network Experiencing Issues: https://www.cloudflarestatus.com/

Posted Nov 18, 2025 - 08:06 EST

This incident affected: Localize Library, Translation Management Dashboard, Backend API, Phrase Ingestion, Translation Delivery Network, Realtime Translation Deployment, Dashboard File Import & Export, In-Context Editor, and Content Delivery Provider.