Delays in detecting source phrases

Incident Report for Localize

Resolved

This incident has been resolved.
Posted Oct 31, 2017 - 19:09 EDT

Update

New phrase detection has been resolved, we are closely monitoring this system. Please contact support@localizejs.com if you have any questions.
Posted Oct 27, 2017 - 11:51 EDT

Update

Our escalation team is currently working with engineering to resolve the issues regarding delays in detecting source phrases. Please contact support@localizejs.com if you are being affected by this delay. A member of the escalation team will contact you after receiving your request.
Posted Oct 25, 2017 - 12:31 EDT

Monitoring

Thanks for your patience. We're no longer seeing delays detecting source phrases but are closely monitoring these functions. Please contact support@localizejs.com if you have any questions.
Posted Oct 23, 2017 - 14:24 EDT

Update

Thanks for your patience. We're still experiencing delays detecting source phrases. Our team is working on resolving this as soon as possible.
Posted Oct 21, 2017 - 13:32 EDT

Identified

We're seeing improvement with phrases being detected. However, the team will continue to investigate any delays and provide updates as soon as it's resolved.
Posted Oct 18, 2017 - 20:07 EDT

Investigating

We're currently experiencing delays detecting source phrases, this includes reactivating deprecated phrases. Our team is currently investigating and are working on getting this resolved as quickly as possible. Thank you for your patience.
Posted Oct 18, 2017 - 13:01 EDT